FAQs

If your question isn’t answered here, please contact us.

GENERAL

What is Bite of the Best?
What is a Bite?
What do you mean by interactive site?
Are Bites paid for?
How do you find your products?
 I have a product I’d like to recommend, who do I tell?
Why register?
Why should I log in?
Why doesn't the password you sent let me log in?
How do I change my password?
What if I forgot my password?
Is it correct that only registered users can post a comment, rate a product, or take advantage of the special offers?
How can I review a product?
How do I rate a product?
How can I search for a Bite?
How does the archive work?
Why is the price in the store higher than in your product description?

MARKETPLACE

How can I include my product in your Marketplace?
How can I advertise in the Marketplace?
Why don’t all items in the Marketplace offer deals?
Why aren’t all items in the Marketplace written about in the Bites?
What is a MarketplaceBite?

NEWSBITE

How do I sign up for your NewsBite?
What’s the difference between subscribing and creating a login account?
How can I unsubscribe?
Why do I only get a piece of the Bite in my email?

GENERAL


What is Bite of the Best? An interactive site that contains Bites written about a sampling of the best products we’ve tried and recommend, and a Marketplace with offers for you.

What is a Bite? It’s our NewsBite (the photo and factoid sent in an email) plus postings from the three of us—Bonnie, Bryan, Eric—about that product.

What do you mean by interactive site? It’s interactive in that we write our Bites, you comment on what we’ve written, and others comment on what you’ve written.

It’s also interactive in that you can rate each product with one to five crowns, five being the highest. The ratings are from you—our registered users—not from us. Since we recommend all the products, we don’t rate them.

Are Bites paid for? Absolutely not! We write about the products we’ve sampled and think are outstanding—ones we feel must be tried!

How do you find your products? Since I’ve been reviewing products for 25+ years, the products often find me! The manufacturers or public relations folks representing these products send me samples, hoping I may include them in one of my many media outlets. I also attend various trade shows and find some items at them or when traveling.

I have a product I’d like to recommend, who do I tell? Thanks ahead for suggesting something you feel is outstanding. Use our “Suggest a product” link to send ideas. Include as much information as you have about the product. And do let us know if you’re a PR person, manufacturer/producer of the product or a friend of one of those. If so, give us the contact info, making it easier for us to find and get samples of the product.

Why register? Registering allows you to be part of our online community. Once you register, you’re allowed to log in and review and rate products, comment on postings, and take advantage of marketplace offers.

We’d like you to have easy access to additional information about our recommended products and to be able to take advantage of free offers, coupons, recipe booklets and other goodies the manufacturer decides to provide.

We do this to prevent spamming.

Why should I log in? By logging in, you can take advantage of the marketplace offers, participate by posting your thoughts about and rating our Bites, and sign up to receive the RSS feed to your reader, if you like.

Why doesn't the password you sent let me log in? Give it a try again, this time by cutting and pasting it in the "Password" box, and making sure there’s not a space before it. Our passwords are case sensitive.

How do I change my password? Just login, click "My Profile" under the side Login menu, go to the "update your password" section and enter your new password (twice). Be sure to click the UPDATE PROFILE button. The new password takes effect immediately.

What if I forgot my password? Click the “forgot password” under the side Login menu, complete the form and a new password will be emailed to you. Once you get your new password, login and change it to something you can remember on your profile page. (See changing your password above.)

Is it correct that only registered users can  take advantage of the special offers? These offers are solely for registered users. Makes you feel special, huh?

How can I review a product? Once you’ve registered for the site, you may make a comment or review a product. Just log in, click “Review or Comment” and write and give us your opinions. We do want to hear them, whether or not they agree with ours. (Especially if they don’t agree with ours!) Once completed, be sure to click “Submit Comment.”

We have the right not to include comments. See Terms of Use #2.

And, if you’d like to know when someone else posts a comment on the product you’re reviewing, be sure to check “Notify me of follow-up comments via email” and we’ll do so.

How do I rate a product? Just log in, click on the gray crowns to turn them golden to indicate the number of crowns you want to give the product; 5-crowns is the highest rating. When rating, ask yourself: Would you recommend this product? Would you buy this product? Your crown-rating will be averaged into that of all others. By the way, you can only rate a product once, and can’t change your rating once you’ve submitted it.

How can I search for a Bite? Use our Search function. Type in a word or two and click on “Search”.

How does the archive work? Once a Bite is posted, it’s automatically stored in our archives. You can view the archives by date of post, category, brand name or reader rating.

Why is the price in the store higher than in your product description? That’s the manufacturer’s prerogative! At the time of the Bite posting and sending of the NewsBite the price was correct. All prices – and availability – are subject to change.

MARKETPLACE


How can I include my product in your Marketplace? You can’t unless we invite you. Let’s back up a step. First you can suggest your product, then we’ll evaluate it to see whether we’d select it to be featured in one of our Bites. If so, we will invite you to participate in the Marketplace and offer Coupons, Freebies & More to our registered users.

How can I advertise in the Marketplace? As mentioned above, it’s by invitation only. But you may suggest a product for review; if it’s selected as a Bite of the Best, then you’ll be invited to participate in the Marketplace.

Why don’t all items in the Marketplace offer deals? We invite manufacturers to participate in the Marketplace, requesting that they include some special offer, but what they choose to offer is entirely up to them.

Why aren’t all items in the Marketplace written about in the Bites? We haven’t gotten to them yet. Products—that we’ve tried and plan to recommend in a Bite—have been invited to participate in the Marketplace and offer you special discounts, free samples, recipe booklets, coupons and more.

What is a MarketplaceBite? It’s the Marketplace participant’s ad that includes the NewsBite plus information about the product and special offers. It also has links to our Bite, the manufacturer’s site and their “Coupons, Freebies & More”.

NEWSBITE


How do I sign up for your NewsBite? Click the NewsBite Signup arrow, enter your email address, click the Sign Up button and then be sure to enter the spam code in the text box and click on the “Complete Subscription Request” button. We’ll send you a verification link; just click on it to complete the sign up.

What’s the difference between subscribing and creating a login account? When you subscribe, you will receive our NewsBite by email, letting you know what product we’re recommending. Creating a login account allows you to be interactive on our site.

How can I unsubscribe? Just click on the link on the bottom of any NewsBite you receive. We only want to send our NewsBite to those who want to receive it. You’ll just need to verify by pressing the “Yes, unsubscribe me now” button.

Why do I only get a piece of the Bite in my email? The NewsBite is intended to be as unobtrusive as possible. You receive only the photo, the factoids (all the details about the product) and whether the manufacturer offers something special for you. Short and sweet. The NewsBite should take just a few seconds to digest.

If, though, you want the full posting—with all the dialogue and the opportunity to give us your opinions—just click on the "Read the Entire Post" link.